The following are the responses from 116 patients who were interviewed
6 months after they first came to the RI Gambling Treatment Program.
The patients were asked to rate the program on the following points:
| |
Very much
|
Somewhat
|
Not at all
|
| When you called for an appointment, did you get an appointment
as soon as you needed it? |
96%
|
4%
|
--
|
| Was the counselor or therapist courteous and respectful? |
99%
|
1%
|
--
|
| Did he or she listen carefully to you? |
97%
|
3%
|
--
|
| Did he or she talk to you in a way that was helpful? |
94%
|
6%
|
--
|
| How much did you feel that you were understood by the counselor
or therapist? |
90%
|
10%
|
--
|
| Did you feel that the counselor or therapist was professional
and competent for your problems? |
96%
|
3%
|
1%
|
| Would you say that the counselor or therapist was an expert
when it comes to gambling problems? |
89%
|
7%
|
4%
|
| Did talking to this counselor or therapist help you to deal
with your gambling problems? |
78%
|
15%
|
8%
|
| Would you recommend the program to someone who was having
gambling problems? |
97%
|
3%
|
--
|
| What is your overall rating of the program? (1=worst, 10=best) |
Average Rating:
9.05
|
